For the past few months, Oratto has been testing the UK’s first ever free 24/7 consumer-facing AI-powered legal advisor, developed by its technology partner, Simply.Law. It provides advice based on the laws of England & Wales by default but, if the user indicates a different location, e.g. Scotland, it can also advise on other legal jurisdictions.
Simply.Law, part of the Simply Technology Group, develops AI-driven legal software. It has developed the legal advisor solution using AI tools such as ChatGPT4.0 from OpenAI, exclusively for Oratto to use in the UK market (Simply.Law is also in active discussions to launch similar partnerships in other legal jurisdictions).
In our article “Live transcripts from an AI legal advisor – how am I doing? (Part 1)”, we discussed how this new service has been performing and began to share some transcripts of live conversations with real clients.
In Part 2, we are sharing a second anonymised client conversation regarding a motoring offence enquiry:
Anonymised Client Motoring Offence Enquiry:
| Simply.Law Legal Advisor | May I have your name, please?
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| Client “MT” | MT
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| Simply.Law Legal Advisor | Nice to meet you, MT. In order for us to know what legal jurisdiction applies to your inquiry, can you please confirm what town or city you live in?
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| Client “MT” | Hatfield
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| Simply.Law Legal Advisor | In order for us to contact you later, can you please share your email address with us?
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| Client “MT” | xxxxx@outlook.com
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| Simply.Law Legal Advisor | Thank you, MT. How can we help you today please?
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| Client “MT” | Can I change a name of a driver for speeding after given the police a different name first?
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| Simply.Law Legal Advisor | Under the Road Traffic Act 1988, providing false information to the police is considered as perverting the course of justice, which is a serious offence.
If you have given a different name initially, it’s important to correct this as soon as possible. However, be aware that this may lead to further legal implications. It’s crucial that you seek legal advice immediately. Misleading the police can lead to severe penalties, including imprisonment.
Would you like me to arrange for an Oratto solicitor who specialises in road traffic offences to contact you about this?
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| Client “MT” | Yes
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| Simply.Law Legal Advisor | Great. I will arrange for a specialist solicitor from Oratto to contact you as soon as possible. They will be able to provide you with specific advice tailored to your situation. In the meantime, it’s important not to discuss this matter with anyone else until you’ve received legal advice. If the police contact you, politely inform them that you will be seeking legal advice before making any further statements. Do you have any other questions or is there anything else you’d like to discuss before I arrange for the solicitor to contact you?
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| Client “MT” | Thanks
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| Simply.Law Legal Advisor | You’re welcome! If you have any more questions in the future, don’t hesitate to ask. A specialist Oratto solicitor will be in touch with you soon to provide further assistance. Please remember to check your email, xxxx@outlook.com, and keep your phone, 079xxxxxxx, close by for their call. Thank you for reaching out to us at Oratto. |
