{"id":4712,"date":"2016-09-21T10:41:14","date_gmt":"2016-09-21T10:41:14","guid":{"rendered":"https:\/\/simplylaw.waydevelopers.com\/england-wales\/wiki\/santa-outsourcing-large-operation\/"},"modified":"2023-09-12T16:29:02","modified_gmt":"2023-09-12T16:29:02","slug":"santa-outsourcing-large-operation","status":"publish","type":"articles","link":"https:\/\/simply.law\/england-wales\/articles\/santa-outsourcing-large-operation\/","title":{"rendered":"Santa&#8217;s Clauses"},"content":{"rendered":"<p>As Santa prepares his reindeer and his sleigh for the Big Night in a week\u2019s time, ready to deliver presents to all the good boys and girls throughout the world in one night, you wonder whether he could seek to reduce his stress levels by simply outsourcing the entire operation to a third party.<\/p>\n<p>Whilst the contract would be high profile and a feather in any logistics company\u2019s hat, would there be many bidders for the contract? There would be a number of key obstacles to consider including:<\/p>\n<ul>\n<li>Technology refresh \u2013 Santa (apparently) works from handwritten lists and books, receiving hundreds of millions of wishlists from boys and girls across the world. To deliver this in the modern world, a huge investment in IT systems would surely be needed?<\/li>\n<li>Staff transfer \u2013 any bidder would have to untangle employee matters with Santa\u2019s Elves \u2013 are they employed, what terms are they on and would legislation transfer their employment to the new operator?<\/li>\n<li>Service levels \u2013 delivery on time every time is absolutely crucial, so Santa would surely be asking for demanding service levels. Would he allow a supplier to build in contingencies especially given that the service is to be carried out at a notoriously snowy time of the year?<\/li>\n<li>Service spikes \u2013 to say that demand for the service is seasonal is an understatement \u2013 the provider would have one night in the year to provide the service with a very short lead time \u2013 surely any new provider would look to smooth this out and deliver over a much longer period?<\/li>\n<li>Litigation risk \u2013 one of the key roles in the build-up to the big day is assessment of the Good List and Naughty List \u2013 any provider would be expected to take on board the risk of disappointed people suing if they felt they\u2019d been placed on the wrong list.<\/li>\n<li>Assets \u2013 what state is the sleigh in and will Santa give any assurances over its maintenance records. What investment is required by the supplier to ensure consistent performance year on year?<\/li>\n<li>IP \u2013 Would Santa allow an operator to use his IP? Would this cover all his brands such as \u201cSanta\u201d, \u201cOld Saint Nick\u201d and \u201cFather Christmas\u201d? He\u2019d surely want control over how the supplier used this going forward to ensure that his brand wasn\u2019t used for other, less prestigious delivery services.\u00a0<\/li>\n<li>Property \u2013 is Santa\u2019s warehouse &amp; distribution hub fit for purpose \u2013 does he even have one? Who is to pay for the upkeep and maintenance of the depot?<\/li>\n<li>Payment \u2013 with such a massive operation required (not to mention the investment that would be needed) surely a premium price would be charged? This is perhaps the biggest hurdle for a bidder to overcome, as any successful bidder would be expected to provide the service free of charge.\u00a0<\/li>\n<\/ul>\n<p>Thinking about it further, there are some really good reasons why Santa can\u2019t outsource his role and why generations of children for years to come will continue to enjoy the magic of Father Christmas.<\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With Christmas around the corner, Santa is surely very busy. But would it be easier for him to outsource his operation to a third party?<\/p>\n","protected":false},"author":27,"featured_media":7975,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","format":"standard","meta":{"_acf_changed":false,"_joinchat":[],"footnotes":""},"categories":[12345],"tags":[10855,10856,10857,10853,10854],"class_list":{"0":"post-4712","1":"articles","2":"type-articles","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-contracts-and-agreements","8":"tag-father-christmas","9":"tag-logistics","10":"tag-massive-operation","11":"tag-outsourcing","12":"tag-third-party"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.4 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Santa&#039;s Clauses - Simply Law England Wales<\/title>\n<meta name=\"description\" content=\"&quot;Explore our comprehensive collection of legal articles covering various topics to help you navigate the complexities of the law. 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